Ship to US
| Chit Chats U.S. Select | 4-8 estimated business days*Full tracking included |
| Chit Chats U.S. Edge (USPS) | 3-6 estimated business days*Full tracking included |
| USPS Priority Mail® | 2-4 estimated business days*Full tracking included |
| USPS Priority Mail Express® | Up to 3 estimated business days*Full tracking included |
Ship within Canada
| Chit Chats Collect (Local Pickups) | 1-6 estimated business days*Full tracking included |
| Chit Chats Select | 1-6 estimated business days*Full tracking included |
| Chit Chats Canada Tracked (Canada Post) | 2-8 estimated business days*Full tracking included |
Chit Chat Collect (Local Pickups at Chit Chat Branches): 1-6 estimated business days*Full tracking included
Available at 40 accessible pickup points : Chit Chats location
The shipping address should be located within 12 km of a Chit Chats branch.
You will have 7 business days to pick up. If you need more time, you can request an extension from their pickup confirmation page.
Chit Chats Select: 1-6 estimated business days*Full tracking included
Uses delivery partners, the last mile delivery is handled by courier.
Ship to apartment addresses, please including a buzzer number in the second address line.
Not available for deliveries to PO boxes, letter carrier depots, rural route addresses or fulfillment centres.
Chit Chats Canada Tracked: 2-8 estimated business days*Full tracking included
Partnering with Canada Post, including apartments and P.O. boxes.
| Processing time |
| — 2-7 Business days |
| Returns, exchanges, and cancellations |
| To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. You will be responsible for paying for your own shipping costs for returning your item. The actual shipping costs are non-refundable. — Contact me within: 14 days of delivery — Ship items back within: 30 days of delivery — Request a cancellation within: 2 days of purchase |
| The following items can’t be returned or exchanged |
| Because of the nature of these items, unless they arrive damaged or defective, we can’t accept returns for: — Custom or personalized orders — Items that have visible signs of wear or use |
| Conditions of return |
| Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. |
| Refunds |
| Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Then your refund will be processed. Please note that the cost of the actual shipping charges will be deducted from your refund. |
| Customs and import taxes for International order |
| Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs. |