FAQs

Sizing details

★Bag size Measurement approximately:
M size: Width 18.5cm (7.25in), Height: 18.5cm (7.25in)
L size: Width 18.5 (7.25in), Height 22cm (8.5in)

★Strap length:
Reguler: Adjustable 60-100cm (20”-39”)
Longer: Adjustable 100-180cm (39”-68”)
* If you need longer, please leave a note about length to the seller.

Care instructions

★Washing Instructions:
Remove loose dirt by shaking or brushing off the fabric. Use cool to lukewarm water to rub gently. Rinse out very well and allow to air dry. Do not machine dry. We highly recommend hand washing.

Returns or Exchanges

To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you are approved, then your refund will be processed. Please note that the cost of the original shipping charges will be deducted from your refund.

Stolen after delivery

The Packages marked delivered will not be refunded. If a package is stolen or otherwise disappears after delivery, it is the customer’s responsibility to contact their local Post Office.

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